Click & Collect now available

FREE UK STANDARD DELIVERY ON ORDERS OVER £80

GET 10% OFF YOUR FIRST ORDER WHEN YOU SIGN UP & RECEIVE £5 BACK ON EVERY £100 YOU SPEND

Earn points with every purchase when you Join The Club. Keep earning points to level up to the next tier, and
you'll unlock a host of new benefits. Use your points on discounts, and get up to £20 off your next wardrobe refresh.
Want to boost your points? Shop, share and subscribe your way to the next tier.

The Tiers

image

Bronze

0 - £200
1 POINT = £1 SPENT

Redeemable Rewards
Early Access to New Releases & Sales
10% off first order

image

Silver

£200
1 POINT = £1 SPENT

Free Standard Delivery
Redeemable Rewards
Early Access to New Releases & Sales
Secret Discount Days

image

Gold

£500
1 POINT = £1 SPENT

Free VIP Delivery
Redeemable Rewards
Early Access to New Releases & Sales
Secret Discount Days
Limited Edition TCC Product Release

image

Platinium

£2,500
1 POINT = £1 SPENT

Free VIP Delivery
Redeemable Rewards
Early Access to New Releases & Sales
Secret Discount Days
Limited Edition TCC Product Release
Surprise Christmas Gift

FAQs

What do I need to know before joining The Club?

THE CLUB is a digital loyalty programme where you collect points with every purchase. When collecting points, you unlock special offers, rewards, exclusive event invitations and much more.

You will find all your digital receipts from online purchases in your membership account. Our membership is free to join, but you must be 18 years to become a member or 16 with consent from your parents or legal guardian

How do I collect points?

All your online purchases are rewarded with points. You can also earn points in ways such as following us on social media, downloading our app, and inviting your friends to become members. Your points will be displayed on your membership account which can take up to 48 hours to update.

Where can I find my rewards?

You will find your latest offers and rewards on your My Account page. Please note that once you redeemed a discount or reward, it cannot be returned or reused. If you return an item, the points you earned from that item will be deducted from your points balance.

How long are my points valid?

Your membership points are valid for 12 months from the start date of your membership year. The start date can be found in your accounts page. At the end of each membership year, all points will be reset, and a new membership year starts.

How do I spend my points?

Once you log in to the My Accounts Page, you will be informed how many points you have available & also which Tier you currently sit within.

To redeem your points, you can either scroll down to the Get Rewards section to receive your code, or Redeem by using the slider on our Checkout Page.

Can my points be used on Sale Items?

Your Loyalty Reward Points will only work on Full Price Items and will not work in conjunction with any other Discount Code.

How do I receive my welcome offer?

Once you create your account online, sign up to our newsletter, like us on facebook and follow us on instagram and the Welcome Offer will appear on your 'My Account' page. This can take up to 48 hours. If you haven't received it by then, please contact our Customer Service team at customer.services@thecoutureclub.co.uk

How do I receive my membership gift?

Once you qualify for a Membership Gift, you will be notified via email – Your Exclusive Free Gift will be waiting for you at the checkout upon placing your next purchase. Membership Gifts will be updated and sent out on a Quarterly Basis. They are Exclusive to Members ONLY and shall never be available for Purchase. These Gifts cannot be returned for any value.

Can I collect and spend my points on The Couture Club App?

Yes, you will find your rewards on the My Account Page within The Couture Club App. Any purchases made through the App will also result in rewards for you to redeem through the App or Website.