These Terms and Conditions apply to all purchases of Goods which are sold by The Couture Club Limited. By placing an order on this website you agree to abide by these Terms and Conditions.
We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions. In these Terms and Conditions (the “Conditions”) the following words shall have their corresponding meaning:
“Buyer” the person(s), firm or company who purchases the Goods from the Company.“ Company” The Couture Club Limited “Goods” any Goods agreed to be supplied to the Buyer by the Company (including any part or parts of them).
“Delivery Date” the date on which the Goods are to be delivered as stipulated in the Buyer’s order and accepted by the Seller.
“Contract” any agreement between the Company and the Buyer for the sale and purchase of the Goods, incorporating these Conditions.
- Basis of Sale
1.1. The Buyer represents that information provided when placing its order is up-to-date, materially accurate and is sufficient for the Seller to fulfill the Buyer’s order.
1.2. The Buyer represents that it has legal capacity to enter into a contract. No warranty, commitment or any other obligation should be assumed by the Buyer on the Seller’s behalf or on behalf of a Goods manufacturer, licensor or supplier without the Seller’s express prior written consent.
1.3. The Seller’s employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Seller in writing. In entering into the Contract the Buyer acknowledges that it does not rely on, and waives any claim for breach of, any such representations.
1.4. No variation to these Conditions shall be binding unless prior agreed in writing between the authorised representatives of the Buyer and the Seller.
1.5. Sales literature, price lists and other documents issued by the Seller in relation to the Goods are subject to alteration without notice and do not constitute offers to sell the Goods which are capable of acceptance.
1.6. The liability of the Seller to the Buyer for breaking any of these Conditions is limited to refunding any money already paid by the Buyer for Goods that have not been received or that have been returned within the agreed time scales and in the required condition. The Company will not be liable for any other loss or damages, unless the loss or damages are caused by negligence.
1.7. Any typographical, clerical or other accidental errors or omissions on the website or in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller. If we discover an error in the price of Goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the Goods, you will receive a full refund.
1.8. The Couture Club Limited strives to ensure that the information on this site is as accurate as possible, but does not accept responsibility or liability for any inaccuracies.
2.1. All prices are inclusive of VAT where applicable. Costs of carriage are those applicable at the time, as advertised and noted at the point of order.
2.2. Confirmation of the order by the Buyer signifies acceptance of these charges.
2.3. The company reserves the right to alter prices or cancel an order at any time prior to delivery.
3.1. Delivery of the Goods shall be made by the Seller delivering the Goods to the place in the United Kingdom or outside the United Kingdom as specified in the Buyer’s order and/or the Seller’s acceptance as the location to which the Goods are to be delivered by the Seller.
3.2. If the delivery address is outside the UK the Buyer shall be responsible for complying with any legislation or regulation governing the importation of the Goods into and selling of the Goods in, the country of destination and is liable for all import duties and procedures thereof. For the avoidance of doubt, the Company does not warrant that any products purchased by the Buyer comply with all statutory requirements and regulations relating to the sale of the Goods in any jurisdiction outside of the UK and it is the sole responsibility of the Buyer to ensure compliance.
3.3. The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the Delivery Date upon giving reasonable notice to the Buyer.
3.4. Where the Goods are to be delivered in installments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the installments in accordance with these Conditions or any claim by the Buyer in respect of any one or more installments shall not entitle the Buyer to treat the Contract as a whole as repudiated.
3.5. If the Buyer fails to take delivery of the Goods or any part of them on the Delivery Date and/or fails to provide any instructions, documents, licences, consents or authorizations required to enable the Goods to be delivered on that date, the Seller shall be entitled upon given written notice to the Buyer to arrange for the storage of the Goods and then notwithstanding the provision of Clause 8.1 of these Conditions risk in the Goods shall pass to the Buyer, delivery shall be deemed to have taken place (signed for or left in a safe place not signed for service) and the Buyer shall pay to the Seller all costs and expenses including storage and insurance charges arising from such failure.
- Damage/Loss in Transit.
4.1. The Company accepts no liability for any loss resulting from the Buyer’s failure to comply with our carrier’s requirements with respect to notification of damage, shortage or non delivery of Goods.
4.2. Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 5 days.
4.3. Damaged Goods must be retained for inspection at the company’s discretion.
4.4. Damaged Goods returned to the company will only be accepted if previously agreed in writing.
4.5. Non delivery must be advised in writing to the carriers and ourselves within 5 days of date of order.
5.1. Returns of Goods supplied in accordance with Buyer’s orders cannot be accepted without the prior written consent of the company.
5.2. Returned Goods must be sent carriage paid.
5.3. To return an item from a bundle deal or 'buy x get y' promotion the entire order must be returned together.
6.1. Payment for the Goods and any applicable delivery charges can be made by any method shown on the Seller’s website at the time you place your order. Refunds will generally be made by the same means of a credit to your chosen method of payment.
6.2. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
6.3. There will be no delivery until cleared funds are received (with the exception of business accounts where we have agreed credit facilities with you).
6.4. In certain circumstances we may require verification of identity and/or an address in order for us to comply with payment processing procedures. The following are considered acceptable forms of verification documentation. Identity (must be valid): 1. Current valid “full” passport; or 2. Provisional or full (photo) driving license; or 3. Government issued National Identity Card (for some countries) Address: 1. Copy of a recent utility or tax bill. The document must be no more than 3 months old. Mobile phone bills are not acceptable; or 2. An account or credit card statement from a bank we recognise. The statement should be the most recent available statement. Statements featuring a “care of” address are not acceptable. Non-bank cards, including gym cards, store cards and student cards are not acceptable; or 3. A recent mortgage statement from a lender known to us. The company reserves the right not to supply Goods without verification of identity and/or address.
6.5. The Company reserves the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts [Interest] Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 and to suspend further deliveries.
6.6. If due to default in payment the Company incurs additional costs in collecting the debt such as legal or debt collection fees etc then the defaulting Buyer will be held liable for all of these costs.
6.7. The Couture Club do not store credit card details nor do we share customer details with any 3rd parties.
- Risk and Title
7.1. Risk shall pass to the Buyer when the Goods are delivered to or collected by the Buyer or his agent.
- Retention of Title
8.1. It is a term of the Contract for sale of any Goods herein that the Goods shall remain the property of the Seller until such time as payment in full has been received and cleared. In the event of any default in payment the Seller reserves the right to reclaim the Goods concerned.
9.1. Unless otherwise stated, the design and layout of this website, and all the material published on this website, including text, graphics, photos, logos and attached documents, is the copyright of The Couture Club Limited. You may not copy any materials from this website without prior permission.
- Links To Third Party Web Sites
10.1. From time to time this website may contain links to websites controlled by third parties. The Company provides these links merely as a convenience. Access to other web sites is at your own risk and the Company is not responsible for and does not endorse or accept any responsibility over the contents or use of these web sites.
- Jurisdiction and Applicable Law
11.1. Use of www.thecoutureclub.co.uk is governed by English Law and the parties submit to the exclusive jurisdiction of the English Courts in any dispute which may arise concerning the Contract.
- Retail Outlets
12.1 Please note that pricing may vary between our Stores and our E-commerce webstore.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
13.1 Pay later – Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy statement.
14. Discounts, promos and competitions
Promotions apply to all full price items excluding limited edition ranges (Boogi, Michael Griffiths, Kids, BLVCK MVNIVC etc) Sale items and Just Dropped collections. Blue Monday promotion runs only on Monday 20th 2020. Claim a free t-shirt with every order over £30. Only one t-shirt per order. Blue Monday returns must include the free t-shirt.
14.1 Win A Year's Worth of Couture Cub Clothing for Refreshers 2020 - winner will be awarded £600 to spend on The Couture Club Website over the space of a year.
1.1. This Prize Draw is open to students that have entered their details via our sign up form only. Entrants must be over the age of 16. Employees of the Promoter (including their immediate family) as well as sponsors of the Prize Draw and their employees and judges of the Prize Draw and their immediate family, or anyone else involved in the organisation of the Prize Draw, may not enter the Prize Draw.
1.2. Entrants will require access to the internet to enter the Prize Draw.
2. How to enter
2.1. To enter the Prize Draw entrants must:
2.1.1. Enter their phone number and email details as well as opting into marketing. 2.2. Entries must be made between 9:00am on 28th January until midnight 28th of January.
2.3. Entries received after the end of the Prize Draw Period will not be valid.
2.4. No bulk, third party or automated entries are permitted.
2.5. All entrants (including the winners) must comply with any reasonable directions given to him or her by the Promoter in connection with the Prize Draw. Failure to comply with such directions may result in an invalid Entry and/or withdrawal of the Prize.
3. Winner selection and contact
3.1. A winning entry will be selected at random.
3.2. No correspondence will be entered into in respect of any decision made in connection with this Prize Draw.
3.3. Each Winner will be contacted directly on via email or phone. The Promoter will ask each Winner for their name and email address ("Details"). Once the Details have been provided in the manner stipulated herein, the Promoter will provide further details regarding the Prize.
3.4. Each Winner must provide the Details in order to claim the Prize.
3.5. If any Winner fails to provide their Details to the Promoter within 48 hours of the Promoter contacting then the Promoter acting in its absolute discretion may:
3.5.1. make further attempts to contact that Winner; and/or
3.5.2. withdraw the Prize from that Winner.
3.5.3. the Promoter may offer the Prize to a new Winner selected by the Judges in accordance with this clause 3.
4.1. The winners will receive a £600 voucher to spend on thecoutureclub.com ("Prize").
4.2. The Prize is subject to availability.
4.3. The Prize is non-transferable and non-refundable and the Winners cannot request any alternative prize (cash or otherwise).
5. Winner publicity
5.1. The Promoter reserves the right to publish each Winner's name and Entry on the Promoter’s official social media accounts, including Twitter, Instagram and Facebook.
5.2. By entering the Prize Draw, if you are a Winner you agree to your Entry being published in accordance with clause 5.1 and to take part in and co-operate fully with all reasonable publicity accompanying or resulting from this Prize Draw without further recompense.
6.1. Except for death or personal injury caused by negligence of the Promoter or its agents or representatives or for fraud or fraudulent misrepresentation, neither the Promoter, nor its agents or representatives assume responsibility for:
6.1.1. any Prize that is not redeemed;
6.1.2. any personal property;
6.1.3. any loss of enjoyment or wasted expenditure;
6.1.4. any system failures or malfunctions of any third party websites;
6.1.5. any incomplete, lost, delayed or late Entries;
6.1.6. any failure to fulfil obligations of any third parties involved in this Prize Draw;
6.1.7. any fault, malfunction, damage, loss or disappointment suffered by the participants in the Prize Draw howsoever arising from participating in the Prize Draw;
6.1.8. communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this Prize Draw;
6.1.9. inaccessibility or unavailability of the internet, or any website (including without limitation any social media web sites) or any combination thereof through dial up, broadband, mobile internet or WAP connections;
6.1.10. any injury or damage to a participant which may be related to or arising from the Prize Draw or the Prize;
6.1.11. if for any reason the Prize Draw or any website in connection with the Prize Draw is not capable of running as planned for reasons which may include without limitation, infection by computer, virus, tampering, unauthorised intervention, fraud, technical failures or any other causes which may corrupt or affect the administration security, fairness, integrity or proper conduct of this promotion; and/or
6.1.12. any other matter outside of their reasonable control.
6.2. Nothing in these Terms and Conditions affects your statutory rights.
6.3. To the extent permitted by law, all conditions, warranties and other terms which might otherwise be implied by statute or common law are expressly excluded from these Terms and Conditions.
6.4. The Winners agree to indemnify and keep indemnified the Promoter, its group of companies and their officers, employees and agents from and against all liabilities, losses, damages and expenses (including legal and other professional fees) arising out of or in connection with any allegations or claims resulting directly or indirectly from:
6.4.1. their Entry into this Prize Draw; and/or
6.4.2. their receipt and use of any Prize.
7.1. The Promoter reserves the right to cancel or amend the Prize Draw or these Terms and Conditions if it has reasonable grounds for doing so. Any changes to the Prize Draw or these Terms and Conditions will be announced by the Promoter through its Instagram account.
7.2. By entering the Prize Draw you accept these Terms and Conditions as in force at the time you submit your Entry.
7.3. Any person who provides their Details to the Promoter in connection with this Prize Draw accepts:
7.3.1. these Terms and Conditions; and
7.3.2. the use of their personal data by the Promoter:
188.8.131.52. for the purpose of administration of the Prize Draw (including publishing the names of the Winners and any administration relating to the Prize); and
184.108.40.206. any other purpose for which they have consented.
7.5. Without prejudice to clause 6.1, the Promoter reserves the right to exclude any Entry from the Prize Draw if it deems it to be ineligible or otherwise invalid and the Promoter shall have complete discretion in this respect.
7.6. No responsibility can be accepted for lost Entries or incomplete Entries. Proof of Entry is not proof of receipt.
7.7. If any provision of these Terms and Conditions (or part of any provision) is found by any court or other competent authority to be invalid, unenforceable or illegal, the other provisions shall remain in force.
7.8. If any invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the Promoter.
7.9. No failure or delay by a party to exercise any right or remedy provided under these Terms and Conditions or by law or any abandonment of any such right or remedy shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
7.10. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
7.11. The Prize Draw, these Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim which may arise out of or in connection with the Prize Draw or these terms.