Black Friday FAQS

 

BLACK FRIDAY

19:00 GMT 24.11.2025

Up To 60% Off

 

When Does The Couture Club Black Friday Sale Start?

24 November 2025, this is our biggest Black Friday yet.

 Is There Early Access For The Sale?

Early access will go live at 18:00 GMT, make sure you've signed up to our early access for an hour exclusive shopping.

Here's when doors open where you are: 

Netherlands: 19:00 CET

Germany: 19:00 CET

New York: 13:00 EST

Set your alarm - stock will move fast.

When Does Black Friday Sale Launch To The General Public?

The site will open to the general public at 19:00 GMT.  Sign up for early access to ensure you secure all your favourite pieces.

What’s Included In The Sale?

We can confirm this is our biggest Black Friday yet with up to 60% off site.

For the first time we’re exclusively bringing back your favourite styles for one week only. This will be your last chance to shop members favourites, don’t miss out.

Will Site Close Down?

The site will be closed from 12:00 to 18:00 GMT on Monday, 24 November, while we prepare for our sale.

Will Anything Change On Black Friday?

This Black Friday we have an exclusive collection of newness launching, perfect for the winter months ahead. Think elevated knitwear, twinsets that epitomise effortless luxury, and pieces that seamlessly transition you from day to night.

Can I Return Items Purchased During Black Friday? 

We’ve got you covered, eligible return period will be extended. Orders from Monday 24th November 2025 have until Friday 9th January 2026 to return to us to receive a full refund, covering you for your Christmas gifting purchasing. 

Not sure what to buy? don’t miss out on our Gift Cards.

What Payment Methods Will Be Available?

We will still be operating with our current payment providers, including: Apple Pay, Paypal, Google Pay, Clear Pay, Visa, Mastercard, Klarna, AMEX, iDeal

Will Community Codes Work During This Period?

You will not be able to redeem community codes on items in sale, however you'll still be able to redeem it against full price

Be Ready, This Is Our Biggest Black Friday:

Delayed Responses:

With it being an extremely busy period, we will get back to you as soon as possible. We will be working around the clock but please do bear with us if you don't receive an immediate response - all enquiries to our Customer Service team will be responded too. 

 

Important Notice Pre-order items can't be ordered with regular items.
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