FAQS
BLACK FRIDAY FAQ's
When does the Couture Club Black Friday Sale start?
Early access starts at 7pm Wednesday 23rd November. General access starts at 12pm.
What is early access?
The site will be locked from 4pm. At 7pm you’ll get an exclusive early access password to the Sale via email and text.
Which items will be discounted?
Our entire site will be discounted, you can grab up to 70% off selected lines.
Customer support
We understand that you might have a few extra questions or experience an issue during Couture Club’s Black Friday Sale. Please include as much information in your first message to help resolve this as quickly as possible. Please note that this is a super busy for us this time of year, so if you don’t receive an immediate response from us, don’t panic – We’ll be working around the clock to answer all enquires.
Checkout delays
There may be a chance that you experience a queue during checkout. In this instance, please do not refresh the page as this will lose your place in the line.
Can I return items purchased in the Black Friday Sale?
All orders placed over Black Friday have our standard 30-day return period from receiving your items.
What discount can I use on Black Friday?
Students can obtain a 10% discount (Which can be used on top of Sale discount) via Unidays.